Cerebral Data Privacy Violations

Claim Type: Data Privacy Violation (Arbitration)
Corporation: Cerebral
Qualifications: California resident who used the Cerebral website or mobile application
Timeframe: Within the last 12 months
Project url: www.cerebral.com

On April 15, 2024, Cerebral, Inc. agreed to a settlement and proposed order with the Department of Justice which will restrict how the telehealth startup can use or disclose sensitive user data. As part of this agreement, Cerebral will also be required to pay more than $7 million dollars to resolve charges that it disclosed users’ sensitive personal health information to third parties for advertising purposes. The order must be approved by the court before it can go into effect. Proposed FTC Order will Prohibit Telehealth Firm Cerebral from Using or Disclosing Sensitive Data for Advertising Purposes, and Require it to Pay $7 Million | Federal Trade Commission.

 

To get consumers to sign up for the company’s services and provide detailed personal data, Cerebral claimed it offered “safe, secure, and discreet” services and that users’ data would be kept confidential, according to the complaint. The complaint further alleges that Cerebral failed to clearly disclose that it would be sharing consumers’ sensitive data with third parties for advertising and buried disclaimers about its data sharing practices in dense privacy policies.

 

Specifically, the complaint charges that Cerebral provided sensitive information of nearly 3.2 million consumers to third parties such as LinkedIn, Snapchat and TikTok by using or integrating tracking tools on its website or apps.

THE CLAIM

This claim alleges that Cebral, through the use of tracking tools, gave third parties personal data about its users including names; medical and prescription histories; home and email addresses; phone numbers; birthdates; demographic information; IP addresses; pharmacy and health insurance information; and other health information, according to the FTC’s complaint.

ARBITRATION

Unlike a class action, in arbitration your claim is your own. Consumers who pursue arbitration have more control over the outcome of their claim than consumers who join class actions involving similar claims.

GET COMPENSATED FOR YOUR STOLEN DATA

If you are a California resident who has used Cerebral in the past year and believe your personal health information may have been leaked to third-party advertisers, fill out our 2-minute claim form to see if you are entitled to compensation.